FAQ

The Edge is located at 60 Notre Dame de Nazareth St., 75003 Paris.

Our venue is well-served by public transport. The nearby metro stations are:

• République (7 min)
• Réaumur Sébastopol (5 min)
• Arts et Métiers (5 min)
• Strasbourg Saint Denis (5 min)
• Jacques Bonsergent (11 min)

Reservations are made online directly on our website.

Your well-being is our priority. The Ganymede experience is specifically designed to avoid any issues with nausea or headaches. Moreover, the game master will be attentive and ensure you feel comfortable throughout the experience.

We expect you to arrive exactly on time on the day of your booking! Unfortunately, we cannot accommodate you if you arrive too early or late. Plan for approximately 1 hour from entry to exit of our venue.

If possible, we recommend not wearing glasses for more comfort with the headset. However, if your frames are not too large, the headset can be worn over your glasses.

To participate in the experience, players must be at least 1.20 meters tall and at least 10 years old. Minors under 16 must be accompanied by at least one adult. The experience is well-suited for children.

We can accommodate you in French, English, and German.

Medical contraindications Virtual reality is:

– Forbidden for individuals with heart conditions, mobility issues, or psychiatric conditions (anxiety disorders/post-traumatic stress disorder).

– Forbidden for pregnant women and elderly individuals.

– Forbidden for individuals with a history of epilepsy or seizures related to increased photosensitivity.

– The use of the headset is prohibited under the influence of alcohol/drugs.

– If you experience any discomfort during the experience, please inform a member of the staff immediately.

If you need more information about these contraindications, please contact us via email at contact@theedge-vr.com or by phone at +33 9 62 68 81 95.

For more information, you can read our terms and conditions of sale and use.

The experience is currently not adapted for persons with reduced mobility. However, we are working to make The Edge adventure accessible to as many people as possible.

The Edge is an invitation to experience the most immersive virtual reality adventure ever created. You’ll be transported to fantastical and diverse universes, becoming the protagonist of your own film where your decisions impact the story, and the game adapts to your style of play. At every moment, your senses will be challenged thanks to our immersive technology. Dare to experience the adventures of THE EDGE !

Chronicles of the Monolith : Chapter 1 is a fully immersive experience that places you at the center of the action. You’ll be equipped with optimal gear to ensure your senses are fully engaged in the adventure.

At The Edge, we prioritize the safety of our visitors. All VR headsets are strictly disinfected after each use in UV-C light disinfection devices. The rest of the equipment is cleaned with single-use wipes. If you wish, we can perform the disinfection process in front of you to reassure you. For more information, please follow this link.

If you have not received a booking confirmation email, please call THE EDGE at 09 62 68 81 95.

We recommend participants allocate about 1 hour for the entire experience. The adventure itself lasts a maximum of 45 minutes, plus an additional 10 minutes for briefing and 10 minutes for debriefing.

All orders placed by a customer (Ticket or Gift Voucher) are non-cancellable and non-refundable.

A Ticket purchased for a specific Experience can be exchanged to participate in the same Experience at a different date or time slot up to forty-eight (48) hours before the originally reserved Experience time, subject to availability.

Ticket exchange requests should be sent to Customer Service at contact@theedge-vr.com.

For more information, please read our terms and conditions of sale and use.